Frequently Asked Questions
If the answer to your question does not appear here, please do not hesitate to contact us.
Q. Do I need to make an appointment? And how?
Answer: Yes, time will be allocated to your dental treatment upon making appointments to maintain high quality of care. We make effort to attend to every appointment on time and ask that the same courtesy will be extended to us and other patients.
You can make an appointment in different ways. Call or text to HP: (65) 9671-1096.
Or email us at [email protected]
During our office hours, patients who need emergency dental services (such as root canal treatment, wisdom tooth surgery, dental trauma, dental pain) can seek immediate attention in our office.
If you are more than 15 minutes late for your appointment, please note that we may be unable to fit you in and you may need to reschedule your appointment.
We understand that there may be unforeseen circumstances where it is necessary to cancel your dental appointment at short notice. However, we do appreciate where possible, to have 24 hours’ notice if you are cancelling your appointment, so that we are able to give the appointment to another patient in need of attention.
Q. Can I make an appointment during lunch time?
Answer: Yes, we accept appointments during lunch time to ease patient downtime from work.
Q. How can I get to your clinic?
Answer: Our clinic is easily accessible. Please go to Getting here for detailed direction.
Q. Do you offer specialist treatment?
Answer: We are a general dental practice. As such we are able to offer a wide range of oral healthcare services.
Q. How much are your fees?
Answer: You will be given our clinic’s Standard Charge List in advance for your decision. Our charges are always quoted inclusive of everything normally required to complete a treatment. To know more about our pricing policy, please click here.
Q. How can I pay?
Answer: currently we accept:
1) Cash
2) All major credit/debit cards (VISA, Mastercard, American Express, JCB, Diners Club)
Click here for other payment options and our general payment policy
Q. Can I claim dental treatment with Medisave?
Answer: Our office is Medisave accredited and Medisave claimable for surgical procedures (for example Wisdom Tooth Surgical Removal, Implant Placement). Medisave use is subject to the rules and guidelines of the CPF Board and MOH as well as our prevailing office policy. Click here for more information
Q. Do I need to make an appointment? And how?
Answer: Yes, time will be allocated to your dental treatment upon making appointments to maintain high quality of care. We make effort to attend to every appointment on time and ask that the same courtesy will be extended to us and other patients.
You can make an appointment in different ways. Call or text to HP: (65) 9671-1096.
Or email us at [email protected]
During our office hours, patients who need emergency dental services (such as root canal treatment, wisdom tooth surgery, dental trauma, dental pain) can seek immediate attention in our office.
If you are more than 15 minutes late for your appointment, please note that we may be unable to fit you in and you may need to reschedule your appointment.
We understand that there may be unforeseen circumstances where it is necessary to cancel your dental appointment at short notice. However, we do appreciate where possible, to have 24 hours’ notice if you are cancelling your appointment, so that we are able to give the appointment to another patient in need of attention.
Q. Can I make an appointment during lunch time?
Answer: Yes, we accept appointments during lunch time to ease patient downtime from work.
Q. How can I get to your clinic?
Answer: Our clinic is easily accessible. Please go to Getting here for detailed direction.
Q. Do you offer specialist treatment?
Answer: We are a general dental practice. As such we are able to offer a wide range of oral healthcare services.
Q. How much are your fees?
Answer: You will be given our clinic’s Standard Charge List in advance for your decision. Our charges are always quoted inclusive of everything normally required to complete a treatment. To know more about our pricing policy, please click here.
Q. How can I pay?
Answer: currently we accept:
1) Cash
2) All major credit/debit cards (VISA, Mastercard, American Express, JCB, Diners Club)
Click here for other payment options and our general payment policy
Q. Can I claim dental treatment with Medisave?
Answer: Our office is Medisave accredited and Medisave claimable for surgical procedures (for example Wisdom Tooth Surgical Removal, Implant Placement). Medisave use is subject to the rules and guidelines of the CPF Board and MOH as well as our prevailing office policy. Click here for more information